Terms of Service

Learn about the terms of service governing your use of our website and apps.

Last edited: 12/14/2023

These Terms of Service govern your use of DocuChat and its website (collectively DocuChat) provided by Apolytus OÜ, residing at Sepapaja tn 6, 15551 Tallinn, Estonia (we). However, if you are on an enterprise plan and have executed a separate contract with us for use of DocuChat, that contract will take precedence over this Terms of Service.

By using DocuChat, you agree to follow these terms and all applicable laws and regulations. If you do not agree with these terms, you are not allowed to use DocuChat.

We reserve the right to review and change any of these terms at any time. When we do so, we will update this page. Any changes to these terms will take effect immediately upon being published. For significant changes, we will notify you by email or by posting a notice on our website.

Changes to Our Service and Pricing

We're always trying to improve DocuChat, which means we might add, change, or remove features. We do not guarantee that you'll always be able to use the service in the same way, but we'll do our best to make sure you're happy with it. But there may come a time when we need to discontinue the service altogether. If that happens, we'll give you a month's notice, and we'll provide you with a way to export your data from the platform.

We also reserve the right to change our pricing and usage limits at any time. If we do so, we will notify you by email and/or by placing a prominent notice on our website. Such changes will not apply retroactively and will become effective no sooner than the next renewal period of your subscription.

Cancellations and Refunds

You can cancel your subscription at any time. Our default policy is not to offer refunds for the remaining time you had left. This means your subscription will not be renewed at the end of the subscription period. For example, if you are on a monthly plan and you cancel your subscription 10 days into the month, your subscription will end 20 days later and you will not be charged again.

This is, of course, excluding the money-back guarantee indicated on our landing page. If you would like to request a refund within the applicable period, please contact us at hi@docuchat.io.

Limitations of Use

You are not permitted to:

  • alter, copy, create derivative works from, decompile, or reverse engineer any materials or software found on this website;
  • remove any copyright or other proprietary markings from any materials or software on this website;
  • share the materials with another person or host them on a different server;
  • use this website or its associated services in a way that disrupts or abuses our networks or any other service provided by us;
  • transmit or publish any harassing, inappropriate, illegal, fraudulent, or offensive material using this website or its associated services;
  • use this website or its associated services in violation of any applicable laws or regulations;
  • use this website to send unauthorized advertising or spam;
  • collect user data without their consent using this website;
  • use this website or its associated services in a manner that infringes the rights of third parties, such as privacy or intellectual property rights.

Intellectual Property

We own or have a license for the intellectual property contained in the materials on this website and it is protected by copyright and trademark law. We allow users to download one copy of the materials for personal, non-commercial use. This is a license, not a transfer of ownership. This license will be terminated if you violate any of the restrictions or terms of use and we reserve the right to terminate the license at any time.

User-Generated or User-Uploaded Content

You retain ownership of the intellectual property rights for any content you submit to us for publication on our website. We do not claim ownership of your content, but we do require a license from you to use it.

When you use our website or its associated services to post, upload, share, or transmit content that is protected by intellectual property rights, you grant us a non-exclusive, royalty-free, transferable, sublicensable, worldwide license to use, distribute, modify, run, copy, publicly display, translate, or create derivative works of your content in a way that is consistent with your privacy preferences and our Privacy Notice.

You can terminate this license at any time by deleting your content or account.

Copyright Complaints (DMCA Policy)

If you believe that content on our service violates your copyright, let us know, and we’ll address it. We comply with the DMCA and respond to all valid claims. Send us a notice at hi@docuchat.io, and we'll follow the DMCA process to resolve the issue.

Liability

The materials on DocuChat as well as any answers provided by chatbots on DocuChat are provided on an ‘as is’ basis. DocuChat makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights, or, for chatbot answers, factual accuracy or truthfulness. DocuChat does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

DocuChat or its suppliers will not be hold accountable for any damages that will arise with the use or inability to use the materials on DocuChat, even if DocuChat or an authorize representative has been notified, orally or written, of the possibility of such damage. Some jurisdiction does not allow limitations on implied warranties or limitations of liability for incidental damages, these limitations may not apply to you.

Events Beyond Our Control (Force Majeure)

Sometimes, unexpected events that we can't control ("force majeure" events like natural disasters, acts of war, or serious accidents) might stop us from meeting our responsibilities under these terms. If that happens, we won't be held accountable for not providing the service or any delays. We're not saying it will happen, but if it does, please know it's out of our hands, and we'll do what we can once things are back to normal.

Indemnification

You hereby agree to indemnify, defend, and hold harmless us and our and directors, officers, employees, agents, representatives, partners, and contractors from and against all claims, losses, expenses, damages and costs (including, but not limited to, reasonable attorneys’ fees), resulting from or arising out of your actual or alleged breach of these terms, any content you provide through DocuChat, or your use or misuse of DocuChat. However, you will not be responsible for claims, damages, and costs which are found by a court of competent jurisdiction to have arisen solely from our violation of applicable law.

Right to Terminate

If you breach these Terms of Service, we reserve the right to suspend or terminate your access to our website and these Terms of Service immediately upon written notice to you.

Severance

If any part of these Terms of Service is found to be invalid or unenforceable, that part will be removed, and the remaining terms will remain in effect.

Governing Law and Jurisdiction

These terms are governed by and construed in accordance with the laws of the Republic of Estonia, without giving effect to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts of the Republic of Estonia for any disputes arising out of or relating to these terms or your use of DocuChat.