Skip the Search: Get Instant, Accurate Answers from AI Chatbots

Train chatbots with your documents and websites, then seamlessly embed them on your site. Watch as they deliver instant answers with citations, around-the-clock, in any language, across all channels.

14-day free trial — No credit card required
Try these chatbots 👇

Reclaim Time Lost on Repeat Questions and Search

Imagine a day where AI chatbots swiftly answer questions, freeing up hours in your workday for more important tasks. Here's how we help you get there:

Import Resources
Enter the resources you want your chatbot to learn from, such as documents, websites, and spreadsheets. Add as many as you like, in any language.
Customize and Integrate
Personalize every aspect of your chatbot, from visual style to conversational logic. Then share via link or integrate with your site with a simple embed code.
Analyze and Refine
Review chat interactions to gain insights and refine your chatbot's accuracy for an ever-improving user experience. Export chat transcripts for further analysis.

Results Speak for Themselves

Here are some of the results our customers have achieved with DocuChat.

90% Resolution Rate

Our chatbots resolve more than 90% of all incoming questions without human intervention.

95% Satisfaction Rate

End users are satisfied with the chatbot experience in more than 95% of all cases.

93% Reduction in TTR

Our chatbot reduces the time to resolution by more than 93% compared to traditional support channels.

All based on real-world data from our feedback logs and customer surveys.

Features

DocuChat is packed with features to help you build and deploy powerful chatbots.

Smart Citations

Get accurate answers paired with smart citations to your materials.

Full Customization

Customize your chatbot's design and dialogue to seamlessly integrate with your brand identity.

Flexible Sharing

Share your chatbot privately with your team, publicly with a link, or embed it on your site.

In-Depth Analytics

Track chatbot performance with detailed analytics to continually optimize user interactions.

Team Collaboration

Manage your chatbots as a team, with role-based permissions and a shared knowledge base.

White Label

Offer chatbots under your own branding with our white label options for a seamless brand experience.

Powerful AI Models

Leverage the latest AI models, including GPT-3.5 and GPT-4.

80+ Languages

Provide documents in any language, and the chatbots will reply in the user's language.

and more...

Privacy and Security

We know that your data is sensitive and proprietary. At DocuChat, we believe that data privacy and security are priority zero.

Your data is yours
You have full control over your data. If you delete anything, it will be permanently removed from our servers.
Your data is NOT used to train AI models
We use OpenAI’s API and have opted-out of their data sharing program. Neither we nor OpenAI will use your data to train AI models.
GDPR and CCPA compliant
We take pride in being truly compliant with data protection regulations. We’re based in the EU and our servers are located in Frankfurt, Germany.
Best-in-class security
Our infrastructure providers are AICPA SOC 2 Type II and SOC 3 Type II certified. Your data is always encrypted, both during transit and while at rest.

Pricing

Try for free with our 14-day trial. No credit card required.

Essential

All the basics to get you started.

$17

/month

  • 3 chatbots
  • 1,000 question credits per month (means 1,000 GPT-3.5 questions)
  • 10,000 pages of source documents per month
  • Share privately with a link or embed on your site
  • Standard support via chat and email

Pro

Most Popular

For growing teams and businesses.

$37

/month

  • Unlimited chatbots
  • 4,500 question credits per month (means 4,500 GPT-3.5 or 300 GPT-4 questions)
  • 100,000 pages of source documents per month
  • Share privately with a link or embed on your site
  • Branding and white label options
  • Team features and role-based access control
  • Priority support via chat and email

Enterprise

For large teams and enterprises.

Let's talk

  • All Pro features
  • As many questions or pages as you need
  • Top priority support via chat and email

No credit card required. Cancel anytime.

Frequently Asked Questions

Have questions? We have answers. You can also reach out to us at hi@docuchat.io.

Simply put, we offer the best answers, the smoothest user experience, and genuine GDPR compliance. As one of the first companies to serve AI chatbots from user documents, we have refined our system through numerous iterations based on customer feedback, ensuring our bots always deliver the most accurate and comprehensive responses. Further, our interface is elegantly designed to be quick to learn and easy to use, eliminating any hassle and steep learning curve. And finally, as an EU-based company, we adopt a data protection-by-design approach, storing all data on EU servers and carefully selecting EU-based subprocessors. These make DocuChat the ideal choice for those who value quality, usability, and compliance.
DocuChat enhances your business by providing efficient information retrieval, reducing time spent on data lookup or answering redundant questions. It serves as a 24/7 customer service tool, delivering precise answers to customer inquiries, and aids in internal knowledge management, supporting employees in their tasks. With DocuChat, you can streamline operations, improve customer experience, and bolster internal support.
DocuChat boosts productivity in personal projects through efficient information extraction from vast documents and an intuitive query interface for natural language inquiries. It provides transparent citations for answer verification and offers multilingual support, catering to diverse linguistic needs. Whether for research, study, or document management, DocuChat is a valuable time-saving tool.
DocuChat supports a wide range of document types including PDF, Word, Excel, PowerPoint, e-book, Notepad, CSV, markdown, and media files. You can also add URLs and YouTube videos as sources of information. We are continuously working to extend the types of documents supported by our platform.
The process is incredibly fast. For documents shorter than 100 pages, it typically takes just a few seconds to create a chatbot. If you upload a large number of documents or a single long document, it might take slightly longer, but almost never exceeds a minute.
We support GPT-3.5 and, on our Pro plan, GPT-4. We are also working on integrating other AI models, such as Mixtral and Llama, into our platform.
DocuChat supports more than 80 different languages. This means that you can upload documents and ask questions in any of these supported languages, and your chatbots will respond in the language of the question.
Yes, DocuChat is fully compliant with both the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Being headquartered in the European Union (Estonia, to be specific), we are naturally subject to some of the most stringent data protection laws in the world. Our servers are located in Frankfurt, Germany to ensure your data remains within the EU jurisdiction. All our subprocessors and service providers are either based in the EU or guarantee that their data storage is located within the EU. And we have also established detailed subprocessor agreements with each of these providers. We take data privacy and security very seriously, and we are committed to ensuring that your data is always protected.
Your data and documents are securely stored on our servers, which are located in Frankfurt, Germany. Our infrastructure providers are AICPA SOC 2 Type II and SOC 3 Type II certified, ensuring best-in-class security measures. All data that passes through our system, both in transit and at rest, is encrypted. This means that whether your data is moving across the internet or stored on our servers, it is securely coded to protect against unauthorized access or breaches. Moreover, if you choose to delete anything, it will be permanently removed from our servers. We respect your ownership and the rights you have over your information.
No, we or other AI model providers do not use any of your documents, questions, or answers for training any AI models. While we use OpenAI’s API, we are opted-out of their data sharing program. So neither we nor OpenAI will use your data to train AI models.

Try It Out – You'll Be Surprised How Good It Is

Most people are surprised by how accurate our chatbots can be. Try it out for yourself.